Privacy Policy & Terms
Transparent policies for your peace of mind
1. Pricing Policy
Goal: To explain how costs are calculated, including taxes, surcharges, and service fees.
Pricing Policy
At MyAirTrips.com, we strive to provide transparent and competitive pricing for all our travel services.
- Rate Inclusions: All prices quoted are based on prevailing rates from our suppliers (airlines, hotels, tour operators). These rates are subject to change without notice until the booking is confirmed and paid in full.
- Taxes and Fees: Prices are typically inclusive of applicable government taxes (such as GST in India) unless stated otherwise. However, certain local "city taxes" or "resort fees" may be payable directly at the destination.
- Currency Fluctuations: For international bookings, prices may fluctuate based on the exchange rate at the time of final payment.
- Service Fees: MyAirTrips.com may charge a nominal service/planning fee for customized itineraries and flight-only bookings to ensure high-quality, personalized support.
- Dynamic Pricing: Airline and hotel prices are dynamic. A quote provided today is not guaranteed until a booking reference (PNR) is generated and payment is processed.
2. Refund and Cancellation Policy
Goal: To define the timeline and penalties for cancellations.
Refund and Cancellation Policy
We understand that plans change. Our policy is designed to be fair while respecting the strict terms set by our travel partners.
- Cancellation Requests: All cancellation requests must be submitted in writing via email to [email protected].
- Standard Cancellation Charges:
- 45+ Days Before Departure: Minimal administrative fee or as per supplier terms.
- 30–44 Days Before Departure: 25% of the total package cost.
- 15–29 Days Before Departure: 50% of the total package cost.
- Less than 15 Days: 100% (Non-refundable).
- Flight Bookings: Most discounted airline tickets are non-refundable. Refundable tickets are subject to airline-specific penalties plus a MyAirTrips.com processing fee.
- Refund Timeline: Once approved, refunds are processed back to the original mode of payment. Please allow 15 to 30 business days for the amount to reflect in your account due to banking and supplier procedures.
- Non-Refundable Services: Visa fees, travel insurance premiums, and "strictly non-refundable" hotel rates are excluded from any refund.
3. Privacy Policy
Goal: To comply with data protection laws (GDPR/CCPA/Digital Personal Data Protection Act).
Privacy Policy
MyAirTrips.com is committed to protecting your personal data. This policy outlines how we handle your information.
- Data Collection: We collect personal details necessary for travel bookings, including names, passport numbers (for international travel), contact information, and payment details.
- Use of Data: Your information is shared only with necessary third-party suppliers (airlines, hotels, insurance providers) to fulfil your travel arrangements.
- Data Security: We use industry-standard encryption and secure servers to protect your sensitive information from unauthorized access.
- Your Rights: You have the right to request access to your data, correction of errors, or deletion of your personal information from our marketing databases at any time.
- Cookies: Our website uses cookies to enhance user experience and analyse site traffic. You can manage your cookie preferences through your browser settings.
4. Contact Us
Have questions or ready to book your next adventure? Our team is here to help!
Registered Office:
MyAirTrips.com
Suite #743, Spencer Plaza, Anna Salai,
Chennai, Tamil Nadu 600002, India
Customer Support:
Business Hours:
Monday – Saturday: 9:30 AM – 6:30 PM (IST)
Online support available 24/7 for urgent travel emergencies.